Microsoft 365 Management
Full M365 administration, security, license management and user lifecycle. We migrate you from consumer hosting and manage it like enterprise.
Enterprise Microsoft 365 — managed locally.
Your Brisbane IT partner. We help growing businesses transition to enterprise-grade Microsoft 365 and cloud-native Azure solutions. 20+ years of hands-on expertise. Direct access to people who care.
Boutique Expertise, Local Partnership
20+
Years of hands-on IT experience
8+
Years of cloud architecture & operations
Direct Access
You work with us, not a support queue
What We Offer
Boutique managed IT for Brisbane businesses. We handle Microsoft 365, device management, cloud-native solutions, and strategic IT guidance—so you can focus on growing your business.
Device & Network Security
Device monitoring, security hardening, firewall management and responsive remote support. Proactive threat detection and hands-on response.
Cloud-Native Azure Solutions
8+ years designing PaaS-first cloud architecture. We help organizations adopt cloud-native resources securely and cost-effectively—reducing operational complexity and improving agility.
Phone System & Vendor Liaison
VoIP management, vendor coordination and support escalation. We handle vendor relationships so you don't have to.
Website & Web Apps
Custom websites, Azure Static Web Apps and web application deployment. Modern, secure, cloud-hosted solutions.
IT Consulting & Strategy
20+ years of hands-on ICT experience. We advise on technology strategy, cloud adoption, and IT roadmaps for growing Brisbane businesses.
Cloud-Native Azure Expertise
8+ years designing Platform-as-a-Service (PaaS) first solutions. We architect secure, efficient, cloud-native systems that improve agility, reduce operational overhead, and optimize costs.
Cloud-Native Architecture
8+ years designing Platform-as-a-Service (PaaS) solutions. We architect efficient, scalable cloud systems that reduce operational complexity.
- ✓Azure App Services & Functions
- ✓Container orchestration (AKS)
- ✓Serverless architecture design
Cloud Adoption Strategy
Helping organizations move from on-premises or legacy systems to cloud-native infrastructure with minimal disruption.
- ✓Migration planning & execution
- ✓Cloud cost optimization
- ✓Hybrid identity integration
Greenfield Implementations
Building new cloud-native applications from the ground up on Azure, designed for agility and scalability.
- ✓API-first application design
- ✓Managed databases & storage
- ✓CI/CD & DevOps pipelines
Cloud Cost & Governance
Reducing Azure spend and ensuring compliance through architecture review, right-sizing, and governance policies.
- ✓Azure cost analysis & reporting
- ✓Reserved instance recommendations
- ✓Azure Policy enforcement
Who We Work With
20+ years helping Brisbane businesses across professional services, retail, and regulated industries. We understand your challenges.
Professional Services
Law firms, accounting, consulting—secure, compliant IT operations.
Retail & Commerce
Point of sale, inventory, and secure payment systems.
Small & Growing Businesses
Right-sized IT that scales with your business.
Government & Regulated
Secure, auditable infrastructure for compliance-driven work.
Why Cloud-Native Works
Reduce Complexity
Platform-as-a-Service (PaaS) eliminates infrastructure headaches. You focus on your business; we manage the cloud.
Improve Agility
Cloud-native architecture means faster deployments, easier updates, and ability to scale without infrastructure constraints.
Optimize Costs
Pay only for what you use. No over-provisioned servers or unnecessary infrastructure sitting idle.
How It Works
From first conversation to trusted IT partner—a straightforward process designed for growing businesses.
1
Discovery Call
30-minute conversation about your current environment, challenges, and what you're trying to achieve.
No obligation. We listen, learn, and ask good questions.
2
Thorough Assessment
We review your infrastructure, M365 setup, devices, security and overall IT health. You get a detailed, honest report.
Usually 1-2 weeks. Clear findings and recommendations.
3
Custom Proposal
We suggest a right-sized managed services plan based on YOUR actual needs, not a one-size-fits-all template.
Transparent pricing. You know exactly what you're paying for and why.
4
Implementation & Onboarding
We handle the transition carefully—setup, configuration, team training, and integration. You have direct contact throughout.
Typically 2-4 weeks. Seamless transition to managed services.
5
Ongoing Partnership
Fixed monthly fee covers M365 management, device security, network oversight, support and quarterly business reviews.
Predictable costs. A partner you can call when you need advice.
Pricing & Plans
Right-Sized Managed Services
Fixed monthly fees covering M365 administration, device security, network oversight, remote support and vendor liaison. Software licensing (M365, phone systems, etc.) charged separately at actual cost.
Small Team
$999/month
Up to 8 users
→ $125/user
Complete managed IT for small teams
Let's talk about your ITGrowing Business
$1,499/month
9–25 users
→ $120/user
Scaled managed services for growing teams
Let's talk about your ITEnterprise
Custom
25+ users or complex infrastructure
→ Contact us
Custom plan for larger operations
Let's talk about your ITWhat's Included
- ✓ Microsoft 365 administration & support
- ✓ Device monitoring & security hardening
- ✓ Firewall & network monitoring
- ✓ Phone system support & vendor liaison
- ✓ Unlimited fair-use remote support
- ✓ Proactive security monitoring
- ✓ Quarterly IT health reviews
- ✓ Vendor & license management
Note: Software licensing costs (Microsoft 365, phone systems, etc.) are charged separately at actual cost with no markup.
Frequently Asked Questions
Common questions about our managed services and pricing
- What's included in the monthly management fee?
- Microsoft 365 administration, device monitoring & security, firewall & network oversight, phone system support, remote support, vendor liaison, and quarterly IT health reviews.
- Are software licenses included?
- No—Microsoft 365, phone systems and other subscriptions are billed separately at actual cost. Our monthly fee covers management and support only.
- How much does it cost?
- Our Small Team package starts at $999/month (up to 8 users) and Growing Business starts at $1,499/month (9-25 users). Pricing is based on your actual team size and service scope. We provide a custom proposal after a discovery call.
- What if we have more users?
- We scale pricing based on your actual team size. Each tier is roughly $120-125 per user per month. If you exceed 25 users or have complex requirements, we provide a custom Enterprise quote.
- Can you work with our existing stack?
- Yes—we integrate with your existing tools and providers. We focus on M365, networking, security and device management, and liaison with other vendors as needed.
- How do you handle security?
- All packages include baseline security hardening, device security monitoring, identity controls (MFA/SSO), firewall oversight and backup/DR planning. We follow zero-trust principles.
- What support do you offer?
- You get direct access to our team—not a support queue. Remote support is unlimited for routine issues. Critical incidents are escalated and handled immediately. We also provide quarterly business reviews to ensure your IT strategy aligns with your goals.
- Is there a contract?
- We typically propose 12-month agreements. This allows us to plan implementations and deliver long-term value. We're confident you'll see results in the first month.
Ready for a smoother IT day?
Book a discovery call and we'll map a right‑sized managed services plan for your team.
Request Assessment